FAQ'S

Printezy commit to give you best service in every possible way. We are leading retail & trade print service to help you grow your business. We have Main/production office in Stratford with more than 11+ staff members. We focus on providing best printing service along with making long term relationship with every client. We have Chat and Email service 24/7 available for our clients Canada wide. We also have contact numbers to which our clients can easily reach out to us. Apart from our remarkable pricing offers we provide every month discount coupon to our registered clients so that they can Promote their business by paying less. So what are you waiting for, Sign-up today and become member of our “Printezy” family.

Online Printing System is a prepress process that bridges the gap between online digital content and commercial print production. The process allows a print house, a client or a graphic designer to create, edit, and approve computer-based online templates during the prepress phase. This process increasingly calls for a Portable Document Format (PDF) workflow environment with output provided by digital printing.

Bleed is basically additional spaces for cutting and finishing purpose so that it should not be edge to edge.

It will be easy to explain with example: If your selected size is 7”x5”, then you need to add extra 0.125” space to both sides for cutting and finishing your product. So Printing size will be: 7”x5” & Total size with bleed will be 7.125”x5.125”.

We suggest to use minimum of 300dpi resolution for your file or picture used.

It will be always CMYK format color in printing

We always prefer 0.25” empty space for all four corners for better finish of printed job.

No, all you need is 0.125” bleed space addition to your actual printing size please.

Every job has different turnaround time. Standard products have 2-4 Business days plus shipping. Products which need additional finish such as Lamination/ Die cutting/ Round Corners/ Bundling/ Score etc. need additional 1-2 Business days

Yes, we do, while placing your order, you can two options for shipping, one is standard and another one is Fast one-day shipping option.

Yes, we do, all you need to do is email your job details at info@printezy.ca and our team will be happy to help.

To provide you fast & reliable service we use UPS & fedex shipping platforms

Yes, we provide Canada-wide Shipping services.

100%, you can track your shipped order as soon as we dispatched it from our production house. We will share the tracking number for placed order on registered email address.

yes, we do, all you need to do is submit a custom quote request and we will get back to you within 24 Hours.

Just sign up, you will find an icon for custom quotes in your account information.

Its super easy, just go in your account information section -> select Custom Quotes -> You will find approve/rejection option just right in front of your requested quote. We will share you the file upload option along with the requested quote.

Guest login is for one-time purpose, if you print frequently you can go for sign up options where you can get latest updates/discount coupons/ promotions on your registered email.

Following are the benefits for Sign up:

1. One click order placement for your previous printed jobs.

2. Track every step of your job.

3. Get Coupons and Promotional emails every month for more saving.

4. High Priority Customer service.

5. Record for your all printed jobs.

No, we don’t save any card or billing information. For security reasons, we erase your card details right away after you place an order.

You can ping us anytime over the chat option available 24/7 on our website or Email us at info@printezy.ca or You can also call us at 226-978-7730 or 226-899-2081.

You can ping us anytime over the chat option available 24/7 on our website or Email us at info@printezy.ca or You can also call us at 226-978-7730 or 226-899-2081.

Our production office is in Stratford Ontario, Canada

Yes, we email detailed information of your placed order over your registered. If you need pdf format of your invoice feel free to email your request, we will send you asap.

Yes, you get all updates via registered email “DO CHECK YOUR SPAM/JUNK FOLDER”.